[Machine Translation] This book thoroughly covers everything from the basics of honorific language" essential for customer service roles in the restaurant, retail, and hospitality industries to realistic, practical conversations that can be used directly on the job. By practicing through repeated shadowing, you ll develop the ability to handle any situation and overcome anxiety when interacting with customers. An indispensable resource for foreign staff in the service industry, from part-time workers to those with Specific Skills visas. Includes translations in English, Chinese, Vietnamese, and Nepali.